Customer confidence and satisfaction is at the heart of everything we do!
Customer confidence and satisfaction is at the heart of everything we do! Whilst being able to offer an excellent reliable service, built-up over many years, with individual staff members having over 30 years’ experience in the field of plastics engineering. It is essential to be able to back this up with a quality system that insures that customers are getting the components they require, not only on time, but to a high quality standard and finish.
For many years we have been working with the B.S.I. maintaining our I.S.O. 9001 Quality standard. Combined with a long proven track record, our commitment to quality is never in doubt. Quality and Production control have to go hand in hand, so Sentinel has a database which helps tightly control the day to day running of production and quality. Each process of manufacture and inspection is updated constantly with strategically placed process recording stations in position around the shop floor, meaning customers can be updated instantly on the progress of their orders.
